FAQ
The questions we hear most — about insurance, invoicing, branding, and scaling. If your specific situation isn't covered here, we'll answer it directly when you reach out.
Yes. Radiant Smiles Entertainment carries general liability insurance, and we'll provide a Certificate of Insurance (COI) naming your venue (and any additional insureds your venue requires) once your event is booked.
Yes. For established corporate clients we offer Net-30 invoicing and accept purchase orders. We provide a W-9 on request and accept ACH, check, or major credit card. A signed contract and modest deposit hold the date.
Pricing depends on guest count, event length, and which services you book. Each service has a base rate; layering services into a package generally lowers the all-in cost. We share a written quote within 1–2 business days of receiving your event details.
Yes. Cotton candy is spun in your event palette, glitter-tattoo stencils can be cut to your logo (2 weeks lead time), photo booth backdrops can be hand-painted to your brand, and our live murals routinely incorporate brand elements.
Face painters cover ~20–25 kids/hour each; glitter-tattoo stations handle ~30/hour; walk-around balloon twisters work the room at ~1 per 150 guests; cotton-candy carts serve ~80/hour. We size the team to your headcount and event duration so lines stay short.
Yes — Madison-area travel within 30 mi is included on Team Day, 60 mi on Annual Gathering. Statewide and regional travel is available; we quote a flat travel fee based on distance and crew size.
Holiday-party season (mid-November through December) and end-of-school-year picnics (May–June) fill up first; book 2–4 months out for those windows. Most other events can be confirmed 4–8 weeks ahead.
Most of our services run great outdoors — face painting, balloons, cotton candy, and DJ all set up under tents or pop-ups. We'll work with your event lead on a weather plan, including indoor backup setups.
Yes. Face paints are FDA-compliant, hypoallergenic, and skin-safe; glitter is cosmetic-grade. We provide allergen sheets on request. Designs are chosen to photograph well and avoid common allergens.
Yes — we offer a discount for 501(c)(3) organizations and community groups. Mention your status in your inquiry and we'll apply it to your quote.
Send the details with your event inquiry and we'll address it in our reply.
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